Accenture Technology Solutions S.r.l., Milan (Italy)
IT Operations Analyst for more than 15 different systems on Telco Operator about Provisioning, MVNO MNP, Middleware modules, Gateway and Order Mgmt in Production Env.
I'm doing the activities below:
- Application Maintenance to ensure their exercise
- Interface with the customer and vendor
- Interface with the national and international Delivery Center
- Coordinating Production Environments deployment team offshore
- Deploy major release and bug fixing
- Support E2E post deploy major release
- Development and WA's implementation in production environment of script's unix/sql.
- Implementation monitoring tool
- Analysis and resolution about ticket opened by the Customer.
Modis S.r.l., Milan (Italy)
IT Operation Analyst at Accenture
- System manager
- IT Consultant
Linkinformatica S.r.l., Milan (Italy)
IT Technician
- Assistance and maintenance IT
- Hardware and Software Technician
Poste Italiane S.p.a., Milan (Italy)
Postman Junior
- Correspondence and business services